Terms and Conditions:
Due to the handcrafted nature of our products, we are unable to provide refunds or exchange custom desserts since we bake to order. Once our baked goods are delivered to you or a designated party it is considered "Accepted".
All products are the responsibility of the customer once it leaves our hands.If you cancel an order before we have a chance to deliver it to you, there is NO Refund. If you prepaid in full or placed a partial deposit, you will NOT get a refund if you cancel your order before we have a chance to deliver it to you. Flavor and texture are subjective.
Refunds requested due to flavor or texture after the goods have been accepted will not be honored. Our desserts are exceptionally moist. Keep in mind variety in temperature and humidity may impact the flavor, overall design, or texture of the cake to some degree. Please understand we cannot control changes in texture or changes in color or shape due to weather conditions.
NOTE:We always strive to achieve the highest possible quality of our baked goods and assure that you are completely satisfied with our products.